Privacy policy

Effective Date: July 14, 2023

At Wholesome Holistic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. Please read this policy carefully to understand our practices regarding your personal data. By using our website or providing us with your personal information, you consent to the terms described in this Privacy Policy.

Information We Collect

1.1 Personal Information

We may collect personal information from you when you interact with our website, make a purchase, or contact our customer support team. The types of personal information we may collect include:

Name
Contact information (such as email address, phone number, and shipping address)
Billing information
Payment details
Purchase history
Demographic information (such as age, gender, and preferences)

1.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you. This information may include:

Browser type
Device type
IP address
Operating system
Website usage data
Cookies and similar technologies

Use of Information

We use the collected information for the following purposes:

To process and fulfill your orders
To communicate with you about your purchases, account, and inquiries
To personalize your experience on our website
To improve our products and services
To provide customer support
To send you promotional offers, newsletters, and updates (with your consent)
To analyze website usage and trends
To comply with legal obligations

Information Sharing

We may share your personal information with third parties in the following circumstances:

Service Providers: We may engage third-party service providers to assist with website operation, payment processing, order fulfillment, shipping, marketing, and analytics. These service providers have access to your personal information only to perform their specific tasks and are obligated to maintain its confidentiality.
Legal Compliance: We may disclose personal information if required by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.

Cookies and Similar Technologies

We use cookies and similar technologies on our website to enhance your browsing experience, analyze website usage, and personalize content. By using our website, you consent to the use of these technologies. You can manage your cookie preferences through your browser settings.

Google Analytics

We utilize Google Analytics to analyze website traffic and gather information about our visitors. Google Analytics collects and processes data according to its own Privacy Policy. To opt-out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security practices and regularly review our security procedures to ensure the protection of your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including:

The right to access, update, or correct your personal information
The right to request the deletion of your personal information
The right to opt-out of receiving marketing communications
The right to withdraw your consent

To exercise any of these rights or inquire about the personal information we hold about you, please contact us using the contact information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@wholesome-holistic.com or call (410) 204-4020.

Please note that this Privacy Policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates or modifications.