Shipping policy
Effective Date: July 14, 2023
Thank you for choosing Wholesome Holistic. We strive to provide a seamless and satisfactory shipping experience for our customers. This Shipping Policy outlines our shipping methods, rates, estimated delivery times, and related information. Please review this policy carefully before making a purchase.
- Shipping Methods
We primarily ship our products using USPS First Class. Occasionally, for certain items or specific locations, we may utilize alternative shipping methods at our discretion. Please note that the availability of shipping methods may vary based on your location and the products in your order.
- Shipping Rates
Shipping rates are calculated based on the weight, dimensions, destination, and shipping method selected for your order. The applicable shipping charges will be displayed during the checkout process before you confirm your purchase.
- Order Processing Time
We strive to process and ship all orders within [enter number] business days from the date of purchase. Please note that order processing time may vary based on product availability and order volume. Orders placed on weekends or holidays will be processed on the next business day.
- Estimated Delivery Time
The estimated delivery time depends on the shipping method and your location. As a general guideline, USPS First Class typically delivers within [enter estimated delivery timeframe] business days. However, please note that actual delivery times may vary due to unforeseen circumstances or delays beyond our control.
- Order Tracking
Once your order is shipped, we will provide you with a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the USPS website or other applicable tracking platforms.
- International Shipping
At this time, we only offer shipping within [enter country or region]. We do not currently ship internationally. We apologize for any inconvenience this may cause.
- Address Accuracy
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays, misdelivery, or non-delivery resulting from incorrect or incomplete addresses. If you need to make any changes to your shipping address after placing an order, please contact our customer support team as soon as possible.
- Lost or Damaged Shipments
While we take utmost care in packaging and shipping your order, there may be rare instances where a package is lost or arrives damaged. If your package is lost or damaged during transit, please contact our customer support team immediately. We will work with you to resolve the issue and initiate any necessary claims with the shipping carrier.
- Shipping Restrictions
Certain products may be subject to shipping restrictions or regulations imposed by local or international authorities. It is your responsibility to ensure that the products you order comply with any applicable shipping restrictions or regulations in your location. We reserve the right to cancel orders that violate such restrictions.
- Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at info@wholesome-holistic.com or call (410) 204-4020. Our customer support team will be happy to assist you.
Please note that this Shipping Policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates or modifications.